Bringing together our expertise and the issues of each of our clients enables us to elaborate tailored programs, adapted to their needs. Opteven provides different coverage sold either separately or in different packages
Our different services include assistance, mechanical breakdown and maintenance warranty that can be combined to differentiate you from your competitors and increase the value of your offers. A Jockey, a loan vehicle will facilitate the mobility of your beneficiaries.
The content of each service is entirely adapted to your needs, whether you are a car manufacturer, a short term or long term rental company, distribution group, insurer, broker or financial institution.
The presentation and segmentation of our offers adapt to your tools and to your market.
White labelling management
We have a global approach in white labelling so that our services can be completely integrated into your brand and with your corporate colours for:
Client contacts: a personalized telephone message, emails and a mailbox in your name
Tools in your colours and your label for the subscription and the management of your contracts
Mobile services adapted to your charter or web services to integrate into your own mobile applications
Documents with your graphic charter such as warranty booklets
Each of our corporate accounts has an assigned key account manager who is your main contact and who works closely with front-line agents and back office to respond as quickly as possible to your requests and to manage specific cases or sensitive files.
Specific reporting is carried out periodically and reviewed in follow-up meetings set up according to our clients’ needs.
Via our two entities Opteven Assurances and Opteven Services, we provide different schemes according to our partnerships:
With an insurance premium for clients who want us to look after their risk management, or for insurance intermediaries
Management of assistance programmes or mechanical breakdown warranty for insurers and distributors.
Or through more technical and innovative packages combining the management, reinsurance or packages per file for rental companies for example.
We are able to manage direct debits and premium collections and management costs, monthly and/or /down payments.
Our white labelling marketing
We design and create for your account communication tools to promote service contracts and elements linked to contracts: flyers, letters, discount cards, product descriptions … totally in line with your graphic charter.