A breakdown, an accident, a theft … these things can potentially happen to all of us. Our insurance warranties are designed to let you continue your onward journey whilst we look after the rest.
Depending on the contract, it can cover breakdown call-out and towing, rental of a replacement vehicle, repatriation, and many other services depending on your situation.
Opteven’s assistance teams are there to provide you with everything you need, as quickly as possible, when you need it most. Our phone lines are open 24/7.
Our incident managers are specially trained to deal with emergency and stressful situations. They are true professionals who will take care of you every step of the way.
And since we know that our customers’ mobility changes over time, we have decided to adapt to all your needs.
In addition to car breakdown assistance that we have been offering for more than 30 years now, Opteven has created “Mobi”, an assistance solution for all your means of transport whether it be by bike, scooter, hoverboard, train, metro, carpooling …
We make every effort to ensure you can continue your onward journey to get to your final destination or return home!
With Opteven assistance, we guarantee that:
Over 90% of calls are answered in less than 90 seconds.
You will be put through to our call centre based in Lyon, France, where our team is available 24/7 to help you.
Our staff is trained to deal with over 250,000 cases every year.
On average, breakdown assistance will be sent to you within 45 minutes.
We have a network of over 30,000 professionals in France and abroad.