If your car brokes down while you’re in your home country, you should contact as soon as possible a professional mechanic. Ideally, contact the mechanic shop which sold your current car or a car distributor of the same brand.
The garage will examine your car and send us the diagnosis. He’s the only one dealing with us and taking care of the administration, you don’t have nothing to do on your side.
If you’re abroad when it happens, don’t worry. Contact our technical team by phone +33 472 43 66 07.
BE CAREFUL : no bill will be refund or accept without our prior written approval.
You can then leave your vehicle with the nearest garage, the best still being a car distributor of the same brand. Repairs done on your vehicle for which you may give an advance, will be refunded to you, as long as priory accepted by our technical service. You will be refunded once we’ll get the original bill with mention of the disaster (and following the parts and labour price schedule used in France)